Afternoon in Trinidad

Return Request: If you wish to return an artwork, please contact us via email within 7 days of receipt, stating the reason for the return. We will provide you with a return address and further instructions.

Return Shipping: Customers are responsible for the return shipping costs, unless the return is due to the artwork being damaged or not as described.

Inspection of Return: Upon receipt of the return, we will inspect the condition of the artwork. A refund will be processed only if the artwork is in its original condition.

Refund: Once the return is approved after inspection, we will issue a refund within 14 working days. Refunds will be made through the original payment method.

Reporting Damage: If the artwork is damaged during transit or does not match the description on the website, please contact us within 48 hours of receipt with evidence of the damage (e.g., photos).

Resolution: For artworks that are damaged or not as described, we will offer a full refund or a replacement option.

If you have any questions or require further assistance, please contact us via the following methods:

• Email:gia@lightupglobal.org

• Phone: +1 (845) 608 -2607

We are committed to providing high-quality artworks and a satisfactory customer service experience. Thank you for your support and understanding.

Please note: For artworks damaged during shipping, further procedures related to insurance claims may require additional communication and verification with the artist.